Your Sales, Service, and Ownership Questions, Answered

Whether you are comparing F-150 trims for your next work truck, looking for a Ford dealer with the right facilities to service a Super Duty diesel, or trying to figure out the most efficient way to buy a vehicle in Haverhill, this page covers the questions we hear most often.
Location and Hours
Where is AutoFair Ford of Haverhill located? +
501 Broadway, Haverhill, MA 01832. Full sales and service hours are listed on the dealership's contact page.
Models and Inventory
What Ford trucks does AutoFair Ford of Haverhill carry? +
The full Ford truck lineup including the Maverick, Ranger, F-150, and Super Duty F-350. The dedicated Truck Shop handles all of them, including diesel Super Duty repairs and commercial fleet upfitting.
How does the F-150 compare to the Ranger and Maverick? +
The F-150 is the right choice for buyers who haul heavy loads or tow regularly, with the widest range of powertrains, payload, and towing configurations. The Ranger is a capable mid-size option with a smaller footprint suited to mixed suburban and highway use. The Maverick runs a standard hybrid powertrain and is worth serious consideration for commuters who want truck utility with strong fuel economy. The best fit depends on how much you tow versus how far you drive each week.
What Ford SUVs does AutoFair Ford of Haverhill stock? +
The Bronco, Bronco Sport, Escape, Explorer, and Expedition. The Bronco is body-on-frame with available locking differentials and genuine trail capability. The Explorer seats up to seven and is a strong fit for families who regularly need the extra room. The Escape is the commuter-friendly crossover in the lineup, with hybrid and plug-in hybrid options and AWD available.
What is the Ford Mustang and Mustang Mach-E? +
The Mustang is Ford's iconic performance coupe, available in EcoBoost four-cylinder and GT V8 configurations. The Mustang Mach-E is a separate all-electric SUV that carries the Mustang name into a different segment entirely — practical daily range, available all-wheel drive, and a more performance-oriented feel than most electric crossovers. Both are in stock at AutoFair Ford of Haverhill.
What Ford electric and hybrid vehicles are available? +
AutoFair Ford of Haverhill carries a strong electrified lineup. Options currently in stock include the Mustang Mach-E, F-150 Lightning, Maverick Hybrid, Escape Hybrid, and Escape Plug-In Hybrid. View current hybrid and electric inventory here.
What does Ford Co-Pilot360 include and which models have it standard? +
What is Ford Blue Advantage and what does it cover on pre-owned vehicles? +
Ford Blue Advantage is Ford's certified pre-owned program, offering two tiers of coverage. Blue Certified vehicles receive a limited warranty and 24/7 roadside assistance. Gold Certified vehicles receive a longer-term warranty from the original in-service date, also with roadside assistance. All certified vehicles include a CARFAX report. View full Ford Blue Advantage coverage details here.
Service and Maintenance
What makes the Truck Shop at AutoFair Ford of Haverhill different? +
The only dedicated Truck Shop north of Boston built specifically for larger commercial vehicles. Oversized bays with 14-foot doors, high-capacity lifts, and factory-trained diesel technicians on staff. Handles Super Duty, Transit vans, and upfitted commercial trucks including Power Stroke diesel repairs, snow-plow prep, and service-body installations. Fleet customers get priority scheduling and complimentary loaner trucks for qualifying repairs.
How do I schedule service at AutoFair Ford of Haverhill? +
Scheduling is easy. Book your service appointment online here, or call the service department directly. Current service hours are listed on the dealership's contact page.
Does AutoFair Ford of Haverhill offer Ford Pickup and Delivery? +
Yes. The team collects your vehicle from home or work, completes the service, and returns it. Both warranty and customer-pay repairs are eligible provided the vehicle is drivable. Schedule through the service department or the FordPass app. Learn more here.
What is FordPass Rewards and how do I earn points? +
FordPass Rewards is Ford's free loyalty program. Members earn points on qualifying vehicle purchases, service visits, and parts orders at participating Ford dealerships, which can then be redeemed toward future service, parts, and other Ford purchases. Enrollment through the FordPass app is free.
Can I finance a service bill at AutoFair Ford of Haverhill? +
Yes. Parts and service financing is available for qualified customers, so an unexpected repair does not have to disrupt your budget. Review current terms and apply here.
Financing and Trade-In
What is the AutoFair Advantage? +
The AutoFair Advantage comes included with every vehicle purchase at AutoFair. It covers the AutoFair Price Guarantee on in-stock new vehicles and the 30-Day Exchange Guarantee on pre-owned vehicles, plus additional buyer protections. View full program terms here.
What is the AutoFair Price Guarantee? +
If you find the same in-stock new vehicle at a lower price at another dealer and present a written signed quote within the qualifying window, AutoFair will match the price or buy back the vehicle. Full terms and exclusions are outlined on the AutoFair Advantage page. View full terms and exclusions here.
What is the 30-Day Exchange Guarantee? +
Pre-owned and certified pre-owned buyers at AutoFair Ford of Haverhill can exchange their vehicle for another in-stock vehicle within a qualifying time and mileage window, provided the vehicle is returned in the same condition. Full terms are available on the AutoFair Advantage page. View full program terms here.
How does the KBB Instant Cash Offer work? +
AutoFair's trade tool uses the Kelley Blue Book Instant Cash Offer to give you a transparent market value for your current vehicle. Enter your license plate or VIN to get started, and apply the result as a trade-in credit toward your next purchase or take it as cash with no obligation. Get your KBB offer here.
Does AutoFair Ford of Haverhill offer military or first responder programs? +
AutoFair Ford of Haverhill participates in a number of special purchase programs. Military Appreciation and First Responder Appreciation programs are available year-round, along with a College Student Purchase Program. Ask the sales team for current eligibility details and terms.
What is EZPurchase Online? +
EZPurchase Online is AutoFair's digital retail tool that lets you move at your own pace. Browse inventory, calculate personalized payments, value your trade, and complete much of the purchase process before stepping into the dealership. Get started here.
About the Dealership
What is AutoFair Automotive Group? +
Founded in 1991, AutoFair Automotive Group has operated in New Hampshire and Massachusetts for more than 30 years across eight locations representing Ford, Toyota, Volkswagen, Subaru, Hyundai, Honda, and Genesis. More at autofair.com.
Does AutoFair Ford of Haverhill offer Spanish-language support? +
Yes. Bilingual staff in both sales and service speak Spanish fluently. The dealership's website is also available in Spanish for buyers who prefer to research vehicles and financing options in their preferred language before visiting. Visit the Spanish-language site here.
Still have a question?
The team at AutoFair Ford of Haverhill is here. Browse inventory, schedule your next service, or reach out directly and we will get back to you.



